CONDITIONS OF PURCHASE Tina&Tin
Thanks for buying at Tina&Tin!
This website is the responsibility of "Cuarto Estudio SCP" (hereinafter Tina & Tin) with NIF. J-64181662, and with registered office at: C / Lepanto 125, Esc. B, 1º-1ª, 08013 de Barcelona
Tina & Tin provides the service of making custom CDs to all those people who request the hiring of personalized songs service for children through this web page.
Acceptance of the General Conditions
The realization of orders through our Web, necessarily implies accepting these conditions of purchase. Thus, by checking the box that indicates these terms and conditions on our order form, you accept without reservation of any kind these general conditions, which we detail and expand below:
First.- Purpose of the contract
The purpose of this contract is to regulate the conditions under which the custom CD recording service will be provided with the songs that the Employer chooses.
Second.- The price
The price will be determined once the CONTRACTOR has decided the discs that he wants to include in the purchase, the determination of the price will be based on the number of discs chosen.
The amounts indicated do not include taxes that may, if applicable, be applicable, being informed of these only at the end of the contracting process, once the billing information has been completed. Rates may vary, being valid only for the duration of the contracting process. The form of payment will be by any system of those offered on the website.
Also by virtue of what is established in article 17 of the Regulation that regulates the billing obligations, approved by Royal Decree 1,496 / 2003, of November 28, the commercial CUARTO ESTUDIO SCP, can send invoices and other documents through the use of electronic media.
As stated in the aforementioned Royal Decree, documents sent electronically have the same legal validity as printed documents, as long as they are maintained in the format in which they were generated (electronically).
The CONTRACTING PARTY expresses its agreement to the use of the electronic format that will be used by "Tina & Tin", stating that it has the necessary computer resources for this purpose. In the same way, the e-mail provided at the time of contracting the services, as mandatory information, is established as a means of receiving invoices.
By accepting the conditions, the parties exclude the sending of the same in paper format, unless expressly requested to be addressed to "Tina&Tin".
Fourth.- Rights and obligations of "Tina&Tin"
The contracted one is obliged to provide the service of recording a CD with the name chosen by the contracting party.
"Tina&Tin" expressly states that it will not be responsible for any errors in the delivery of the recording if it contains the songs with the name that the CONTRACTING PARTY has chosen through the web page, if a name has been mistakenly chosen. not wanted, "Tina & Tin" will not be responsible and will not be responsible for the costs of rectifying this error.
The physical discs will be sent by (ordinary mail, couriers, etc.) provided by the CONTRACTING PARTY.
The physical disks will be delivered within 7 days (for certified ordinary mail) and 3 days (if you select the option of urgent delivery) 24 hours after the contracting party has made the request, provided that it has complied with the required in the present document.
Fifth.- Responsibilities of "Tina&Tin"
If it were the case that the recorded CD included a name not chosen by the Contracting Party or any of the songs would not be heard correctly because it was recorded badly, or if any of the clauses included in this contract were not met, "Tina & Tin" will be responsible to correct the defect free of charge and in the shortest possible time, causing the least damage to the contracting party.
The contracting party is exempt from liability to "Tina & Tin" for any defect in the recording. In the case of having it, and whenever it is the fault of "Tina & Tin", it will correct and correct it for free and in the shortest possible time, sending the recording again.
The CONTRACTING PARTY expressly renounces any claim arising from possible damages or losses, limiting the responsibility of "Tina & Tin" to the refund of the service rendered. The CONTRACTING PARTY can not make any judicial or extrajudicial claim.
The deadline for the claims cited above must be within fifteen days of the delivery of the recording.
Sixth.- Rights and obligations of the CONTRACTING PARTY
The CONTRACTOR is obliged to pay the price resulting from the request for the recording order of the personalized CD, this price must be paid prior to the completion of the recording.
The CONTRACTOR has the right to receive the recording of the CD for the price and time set in the specific conditions of their request.
Exclusion of right of withdrawal for personalized work
For being a service that is made according to the request of a personalized recording, where the songs are chosen by the CONTRACTOR, and as a result a personalized work, which can not be returned, because it is considered carried out and delivered all the work, resulting in to that there is no right to return as it is regulated by Law 47/2002 of December 20.
Exclusion of right of withdrawal in downloading digital content
In compliance with Law 3/2014, "General Law for the Defense of the Rights of Consumers and Users" in the exercise of the right of withdrawal, we inform you of the limitations to its exercise reflected in Article 103: will have application in the purchase of digital content through the supply of computer files, supplied electronically, which can be downloaded or reproduced immediately for permanent use, which includes the download of our personalized CDs.
In the download of these CDS with digital content of immediate download made available to the user on our website, the user is informed, accepts and expressly consents to the exclusion of the right of withdrawal contemplated in the current legislation.
Seventh.- Responsibilities of the CONTRACTING PARTY
The CONTRACTOR is responsible for choosing the songs he wants to be included in the recording of the CD.
The CONTRACTOR must within 15 days verify the correct provision of the service, to be able to claim in the case that is necessary.
Eighth.- Contracting conditions.
To be able to buy, it is necessary to register before the website, as a user, and to do so, you must accept, without reservation, these General Conditions. The fact of ignoring or disregarding the General Conditions does not exempt any Client from its compliance. The registration is completely FREE and is offered as a Service Provision. The website of "Tina & Tin" is exclusively intended for adults and hiring by minors is not allowed. We expressly request that parents or legal guardians take the appropriate measures to prevent minors from being able to register and make purchases. The Registry assumes, on the part of the Client, the full and unreserved acceptance of the exposed conditions.
The Client hereby authorizes the incorporation of their data into a mixed file owned by "Tina & Tin" for processing within the framework of the daily management of the company, its legal and commercial relations, including the sending of commercial communications and advertising to its customers. . Likewise, the Client is informed that they have access, rectification, opposition and cancellation rights under the current legislation on the protection of personal data (LOPD 15/1999). To exercise these rights, you can contact the address c in the heading.
Likewise "Tina&Tin" reserves the right to cancel at any time both the operations and the Client's account.
The Client undertakes to use the information received in a confidential manner and for strictly own purposes and to refrain from distributing or reproducing, in whole or in part, and in any way, said information.
"Tina&Tin" reserves the right to modify its price list and offers without prior notice, and orders will be accepted subject to a possible change in price if typographical or other errors are detected.
"Tina&Tin" will ensure the confidentiality of the order of the recording as well as the data to which it has access under the service regulated in this document as established by current regulations
Tenth.- Resolution of the Contract
The parties may consider the contract terminated due to breach of any of the conditions established in this contract.
This Contract will be governed and interpreted in accordance with the Laws of Spain and the parties waiving the jurisdiction that corresponds to them are subject to the jurisdiction of the competent Courts.
By virtue of the Law 15/1999, December 13th, on personal character Data Protection, we bring to your knowledge that your personal data that may be part of this communication are registered in a file and whose owner is the trade company CUARTO ESTUDIO SCP, TIN. J-64181662 and C/ Lepant, 125 EsB 1º 1ª, 08013 Barcelona.-Spain. The purpose of this file is to manage the desired service.
In order to use the page the express acceptance of the user is required of each and every clause which are included in this Legal Warning, as well as each and every warning or any specific clauses which are established for the contracting of determined services, products or use of areas of the page.
In case of none acceptance of the established clauses in this Legal Warning, the user shall avoid accessing and/or using of the services and/or contents at their disposal on the page, proceeding to abandon it.
USE OF THE PAGE
The user is obliged to not use the page to carry out activities contrary to the law, moral, public order and, in general, to make use according to the established conditions in this Legal Warning. In addition, they are obliged to not carry out advertising activities or commercial exploitation sending messages which use a false identity.
The company are solely responsible of the page as service provider of information on their own services, not being held responsible for the contents which, violating these general conditions, users may send or publish, being the user the sole responsible to be held for the veracity and legality of them.
The Company may interrupt the service of the page that is being used by the user and dissolve immediately the relation between the user and the company if they detect a use of the page or any of the services that are offered that may be considered contrary to the expressed content of this Legal Warning.
INTELLECTUAL AND INDUSTRIAL PROPERTY
The whole of this page: text, images, brands, graphs, logotypes, clicks, software files, colour combinations, as well as layout, selection, order and content presentation, is protected by the laws of Intellectual and Industrial Property, and its reproduction, distribution, public communication and transformation is strictly forbidden, except for personal and private use.
The Company does not guarantee that the contents are accurate or error free or their free use of themselves by the user does not violate third parties’ rights. Good or bad use of this page and its contents are the users’ responsibility.
Moreover, the reproduction, retransmission, copy, transfer or dissemination, totally or partially, of the content information on the page, whatever the purpose or means used for it, are strictly forbidden unless it’s been previously authorized by the Company.
The page may include links to third parties. The pages which belong to third parties have not been revised nor are subject to controls by the Company. In any case, the Company shall not be held responsible for the contents of these web sites or the measures that are taken related to their privacy or their personal character data treatment.
In case of being interested in activating a link to some of the pages of the Company, you shall communicate to them, obtaining express consent to create the link. The Company reserves the right to oppose the activation of the links on their web site.
The Company reminds their users of legal age, in charge of minors, that it shall be their exclusive responsibility to determine which services and/or contents are appropriate for the minors’ age.
The Company informs you that there are computer programmes that allow filtering and blocking access to determined contents are services, so that parents or guardians, for instance, may decide which contents and services of Internet to which minors may have or may not have access.
The Company shall not be held responsible directly or secondarily for:
The quality of the service, the speed of access, the proper performance or availability or continuity of the performance of the Page.
Damage that may cause on users equipments for the use of the Page.
In case that a third party, breaking the established safety measures, accesses the messages or uses them for the sending of computer virus.
Vices and flaws of all kinds of contents transmitted, disseminated, stored or at their disposal.
The legality, reliability and usage of the contents that users transmit with the use of the page or the services that are offered on it, as well as the truthfulness or accuracy. The Company does not control the use the users make of the Page, nor do they guarantee its compliance with what has been established in this Legal Warning.
By way of example and without limitation, the user shall be held responsible for:
The contents introduced by them, especially those including introduced data and information and sent to the Company through the Page or on the Page.
The carrying out of any kind of licit act, harmful to rights, damaging and/or detrimental.
The custody of their user names and passwords, being responsible not to tell third parties, in order to avoid identity substitutions or providing fake or incorrect data.
This Legal Warning is written originally in Spanish, and is subject to the current Spanish legislation. For any kind of controversy derived from the use of offered services or own contents of the Page, the parties with the acceptance of clauses established in this Legal Warning shall be subject to the appropriate Courts of Law of Barcelona.
CUARTO ESTUDIO SCP informs the users of the page about the current legislation as related to data protection of personal character, privacy of the users and secrecy and safety of personal data.
For this, the necessary technical and organizational measures are taken to guarantee the safety of the personal character data on it and to avoid its alteration, loss, treatment or non-authorized access, on account of the state of the technology, the nature of the data and the risks to which they are exposed.
The personal provided data shall be included in the files, manually or automatically registered in the Spanish Agency of Data Protection, under the name of the Company, and shall be used for its adequate management in the contractual relation.
We inform you that you can make use of your rights to access, rectify and cancel through written communication addressed to email@example.com
The user shall be the only one responsible for the veracity of the provided data to the Company.
The navigation through the Page leaves a trace with the IP address assigned by your access provider; this data shall only be used for management purposes of statistic information of the Page.
The Company manages their server environment appropriately, with a firewall infrastructure of strict compliance. They use updated technology continuously to make sure that the confidentiality and privacy of the information does not get compromised.
This Legal Warning is written originally in Spanish, and is subject to the current Spanish legislation. For any kind of controversy derived from the use of offered services or own contents of the Page, the parties with the acceptance of clauses established in this Legal Warning shall be subject to the appropriate Courts of Law.
In the treatment of personal data, CUARTO ESTUDIO SCP ensures compliance with Law 15/1999, of December 13, Protection of Personal Data and its implementing regulations, Royal Decree 1720/2007 of 21 December, which approves the Regulations and LSSICE 34/2002 of 11 July on Information Society and Electronic Commerce. So inform all users that the data transmitted or supplied will be incorporated into an automated file duly registered with the Spanish Data Protection Agency, which is responsible for the file is: CUARTO ESTUDIO SCP TIN. J-64181662, and registered office: C/ Lepant, 125 EsB 1º 1ª, 08013 Barcelona.-Spain
CUARTO ESTUDIO SCP It reserves the right to amend this Data Protection Policy at any time in order to adapt to new legislation or changes in its activities, which remain in force at all times be published on our website.
By making "click" on the "Send" (or equivalent) button built into our forms, you represent that the information and data that they have provided is accurate and truthful. So that the information provided is always updated and contains no errors, the User shall inform, as soon as possible, changes of their personal data as they occur, as well as corrections of erroneous data if it detects any . The User guarantees that the information given is true, accurate, and complete and updated, being responsible for any loss or damage, direct or indirect that may arise as a result of a breach of that obligation. Depending on the form and / or email you are accessing or remits, the information you provide will be used for the purposes described below, so expressly and freely you accept and unequivocal its treatment according to the following purposes:
1. Particularly identified in each of the pages where the electronic registration form appears.
2. In general, to fulfill your requests, orders or any type of request is made by the user through any form of contact that we make available to our users.
3. For information about your queries, requests, activities, products, news and / or services; via e-mail, fax, Whatsapp, Skipe, provided phone, social networks (Social Networking), and similarly for sending commercial or advertising communications via any other electronic or physical, which enables these disclosures. These communications will always be related to our products, services, news or promotions, as well as those products or services that we consider of interest and can offer employees, companies or partners with whom we maintain promotion agreements or cooperation. If so, we ensure that these third parties will never have access to your personal data. Being in any case these communications made by CUARTO ESTUDIO SCP, and provided about products and services related to our sector.
4. To develop market profiles for advertising or statistical purposes.
In compliance with the LSSI-CE 34/2002, of 11 July, on Information Society and Electronic Commerce, we inform you that may at any time revoke the consent given for sending commercial communications, or to cause low Our subscription services, just by sending an email stating your request to: firstname.lastname@example.org indicating: UNUNSCRIBE.
When the follower user profiles CUARTO ESTUDIO SCP done social networks via the links on this website, you consent to the processing of personal data within the environment of these social networks, and in compliance with the present as well as the particular conditions and privacy policies of these, so I recommend that before continuing our social media profiles check conditions and privacy policies of these networks in advance.
If you want to stop receiving such information or that your data is canceled, you can unsubscribe as a follower of our profiles on the social network. In addition, fans in social networks may exercise the rights that the law gives them, although, since these platforms owned by others, the answers to the exercise of rights by CUARTO ESTUDIO SCP It will be limited by the features enabling the network in question.
In the event that you provide personal data of third parties, in compliance with Article 5.4. LOPD 15/1999. Have informed these people in advance of the content of the data provided, the origin thereof, of the existence and purpose of the file data, recipients of such information contained on the possibility of exercise their rights of access, rectification, cancellation or opposition, as well as information identifying CUARTO ESTUDIO SCP. In this sense, it is your sole responsibility to report such fact to third parties whose data is going to give in, not taking CUARTO ESTUDIO SCP any liability for breach of this provision by the user.
The owner of the data may exercise their rights of access, rectification, cancellation and opposition to CUARTO ESTUDIO SCP: C/ Lepant, 125 EsB 1º 1ª, 08013 Barcelona.-Spain .The request must contain the following information: name, address for notification purposes, and photocopy of ID or Passport I.
CUARTO ESTUDIO SCP has taken all necessary technical and organizational to ensure the security and integrity of personal data that question measures and to prevent loss, alteration and / or access by unauthorized third parties. Notwithstanding the foregoing, you acknowledge and agree that Internet security measures are not impregnable
How do I know if the name I'm looking for is available?
In the "Store" tab click "listen" to any of the products, you will enter the details of the product where you will find a search engine, remember that the same name can be written in several ways, if you do not find what you are looking for try writing it in other ways (example: Sofia: Sophia - Helena: Elena, etc.)
What do I do if I can not find the name I want?
If the page does not find the name you are looking for, you will be given a form to make a new name request, when we prepare the name, we will send you an e-mail informing you of its availability.
What if my name comes on the list but it is spelled differently?
In the order of Physical CD, when you pay, in the shopping cart you will find a window where you can specify how you want your name written on the CD cover.
If they are 2 brothers, can you make a combined CD?
Yes, of course you can, only on physical disk; but being a special order you will have to do it through the following e-mail: email@example.com, sending the 2 names of the children and specifying that you want a combined CD. The CD will have the 10 songs interleaved (songs 1, 3, 5, 7, 9 for a name and 2, 4, 6, 8, 10 for the other name) but also song number 5 (the CD 1 or the Farmer on CD 2) we would put it for the two names, thus leaving the CD with 11 songs in total. The combined CD has a surcharge of € 6 for a total of € 26. (plus shipping) For the "Combined CD" payment, we will send you a PayPal payment order by mail, and if you do not have a PayPal account, you can make a transfer to an account number.
How long will it take to get my order home?
Domestic shipments usually take 7 business days, if you want your shipment to arrive sooner, you can select the express shipping with an additional cost.
If I download my Digital CD I have problems what should I do?
When you buy your CD in digital format, you receive an e-mail at the address you specified with a download link, this link will allow you to download the disc. If you have problems with the download contact us and we will resend the link.
What can I do if I want to give away a Tina & Tin CD?
You simply have to specify it in the text box that appears in the cart of the purchase at the time of making the payment of your order. In this way the CD will arrive with a nice gift with no additional cost.
Will they send the CD to me anywhere in the world?
If you are outside of Spain or Colombia we will also send it to you, but being a special order you will have to do it through the following e-mail: firstname.lastname@example.org, leaving us your complete information, including the Country in which you want to receive the CD, we will reply you with the shipping fee to this destination and the delivery time.
Can I download the CD from anywhere in the world?
Yes, you can download it from any country, using your credit card or your Paypal account.
I have been given a Tina & Tin GIFT CARD, what do I have to do?
Enter the "Redeem Card" tab and follow the steps to redeem your card, your card can be to redeem a digital CD, a Christmas Pack, the Song of Compliance, or a personalized card (in this case in the process of exchange will specify the songs that you are exchanging).
Can I buy a Pen drive with custom songs already recorded?
Normally when you buy a Pen drive with a card to download some of our digital products (a CD, a Christmas pack), this card allows you, through the system "redeem card" to download the songs to your computer and then burn them in the Pen drive or any digital device. But if you want to receive the Pen drive with the recorded songs, you must place the order through the following e-mail: email@example.com, with the Child's name for the songs and all the shipping data.
Are you sure you want to delete the product from the shopping cart ?
¿Is your code not correct?
If your code presents a problem, or you have doubts about its reading, we present you some tips so you can redeem it easier:
1- Confusions usually occur between "number 9" and "letter q".
You can see the difference in this image:
2 - The greatest confusion is presented by the "letter L" (lowercase) and "number 1".
You can see the difference in this image:
If you have doubts, try all the combinations between the "letter L" and the "number 1".
3- Remember to respect the CAPITAL LETTERS and the lowercase, the numbers are as big as the Capital letters.